Frequently Asked Questions

Thomas Transportation serves LAX, Burbank, Long Beach, Ontario, and Orange County airports. Whether you're arriving from out of state for a Disneyland trip or heading home after a cruise, all five Southern California airports are covered with curbside pickup and drop-off.

Your driver monitors your flight in real time so pickup adjusts automatically if your arrival is early or delayed. You'll receive driver updates so you know exactly when and where to meet — no circling baggage claim or waiting on hold with a dispatcher.

Car seats and booster seats are available for children and infants traveling with Thomas Transportation for an additional fee. Request the appropriate seat type when booking so the vehicle is properly equipped before your pickup — don't rely on bringing your own through a crowded airport.

ADA-compliant wheelchair van services are available for passengers with mobility limitations. If your group includes someone using a wheelchair or scooter, note it at booking so the correct vehicle is assigned — standard SUVs and vans can't always accommodate mobility equipment safely.

Sprinter vans accommodate up to 14 passengers, and transit vans handle groups up to 10. For Disneyland, Universal Studios, Magic Mountain, or SeaWorld trips, larger families or groups can travel together rather than splitting across multiple vehicles or rental cars.

Online booking is available 24/7 with automated confirmations, so you can lock in both legs of your trip well in advance. Booking round-trip upfront removes the uncertainty of arranging a return ride at the end of a long day at the park or after an early-morning flight lands.

Vehicles are selected based on group size and gear, including strollers and luggage. For cruise departures from Long Beach or LA seaports, drivers also provide luggage assistance — useful when you're managing bags and kids at the same time.

Flight tracking is built into every airport pickup, so your driver adjusts based on actual arrival time rather than the original schedule. This applies whether you land ahead of schedule or face a significant delay — you won't need to call and rebook or pay for extra wait time under a rigid window.

Both services operate independently and can be scheduled around the same itinerary. Families often combine a Disneyland visit before or after a cruise departure from Long Beach, using the same provider for door-to-door transfers at both ends without coordinating multiple vendors.

Themed decor like balloons or Disney-inspired decorations is not listed as a standard offering. What Thomas Transportation provides is private group transport in clean, professional vehicles — the focus is on reliable, on-time arrival so your park day starts without the stress of parking, traffic, or directions.

Prom, homecoming, birthday parties, sporting events, and personal occasions are all served with various vehicle options. For events where arrival matters as much as the destination, private transportation means no surge pricing, no navigation stress, and no designated driver logistics to manage.

The TTCARE Medical Transportation Initiative provides free or subsidized rides to medical appointments for single mothers and women facing financial hardship. Drivers are trained professionals, making it a safe option for patients who would otherwise miss critical care due to transportation barriers.

A private ride from LAX to Anaheim typically takes 45 minutes to over an hour depending on traffic conditions. Your driver monitors your flight in real time, meets you curbside at baggage claim, and assists with your luggage. Child seats are available on request.

Unlike rideshares, a private car service assigns you a dedicated driver who tracks your flight, waits if you're delayed, and meets you at the curb rather than requiring you to locate a surge-priced car on your own. For a longer route like LAX to Anaheim, that reliability and consistency makes a meaningful difference.

A private chauffeur service offers a reserved, named driver rather than an algorithmically assigned one, which means no surge pricing, guaranteed vehicle availability, and flight tracking built into your booking. For longer LA-area routes — including South Bay pickups and airport runs — that predictability is the core advantage over app-based rideshares.

Thomas Transportation handles long-distance private car runs beyond Anaheim, including routes that extend further into Southern California. If you have a specific destination in mind, reaching out directly is the best way to confirm availability and routing for your trip.